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InsideSales

Sales EngagementAI Sales AgentsAnalytics & Revenue Intelligence

The sales acceleration pioneer that rebranded too many times and lost mindshare — still powerful AI-driven cadence management under the hood

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GTM Pipeline Position

Prospect
Enrich
Sequence
Deliver
Engage
Analyze
Close

The Verdict

InsideSales Playbooks is a mature enterprise sales engagement platform with strong AI prioritization. It's best for large sales teams on Salesforce or Microsoft, though newer tools like Outreach and Salesloft have taken much of its market share.

Best For

Enterprise sales teams already invested in InsideSales who have working predictive cadence workflows they don't want to migrate

Not Great For

New buyers — if you're starting fresh, Outreach or Salesloft are objectively better choices with active development and community

Overview

InsideSales (formerly XANT) offers Playbooks™, an enterprise sales engagement platform that helps reps prioritize the right accounts, automate outreach cadences, and gain visibility into team performance. It uses AI-powered buyer intelligence and neuralytics to recommend who to contact, when, and how.

Target Users

Enterprise sales teamsSales leadersSales ops

Team Size

50-5000+

Capabilities

Key Features

  • Playbooks™ sales engagement platform
  • AI-powered cadence automation
  • Account prioritization and scoring
  • Neuralytics (best time/channel recommendations)
  • Sales dialer
  • Shared records and buyer intelligence
  • Reporting and scorecards
  • Salesforce, Microsoft, SAP integrations

Benefits

  • AI recommends who to contact and when for best results
  • Reps focus on selling, not data entry
  • Leadership gets visibility into remote team performance
  • Collective data from billions of revenue interactions
AI Features
NeuralyticsAI scoringAI-powered prioritizationSmart cadence recommendations
Ease of Use
Moderate — enterprise tool with learning curve

Pros & Cons

Pros

  • +Deep Salesforce and Microsoft integration
  • +AI-powered prioritization is genuinely useful
  • +Large collective data set for recommendations
  • +Enterprise-grade features

Cons

  • -No transparent pricing
  • -Complex setup and implementation
  • -Brand has been through multiple transitions (XANT → InsideSales)
  • -Less modern UX than newer competitors

Outbound Use Cases

Enterprise outbound prospectingLead follow-up prioritizationMulti-channel sales cadences

Financials & Scale

Pricing Model
Custom enterprise pricing
Starting Price
Contact sales
Total Funding
$251M
Last Round
Series D
Free Trial
No
Pricing Comparison Note

InsideSales (now under Aurea) pricing is enterprise-custom. Outreach is $100+/user/mo. Salesloft is similar. Reply.io is $49-89/user/mo. The brand confusion from multiple rebrandings (InsideSales → XANT → Aurea) makes evaluation harder than it should be.

The Reddit Pulse

Sentiment: low_presence

Community Pros

  • +Pioneer in sales acceleration and predictive analytics
  • +Strong AI-driven cadence and prioritization features
  • +Now part of Aurea Software - enterprise backing

Community Cons

  • -Rebranded multiple times (InsideSales → XANT → back to InsideSales/Aurea)
  • -Lost mindshare to newer competitors like Outreach and SalesLoft
  • -Minimal current Reddit discussion suggests declining relevance
  • -Legacy platform feel compared to modern alternatives

Reddit Questions

  • ? How does XANT/InsideSales compare to modern sales engagement platforms?

Thinking of Switching?

Outreach
Won the market InsideSales pioneered — better UX, more integrations
Salesloft
The other winner — strong cadence management and analytics
Instantly
Budget cold email that does 80% of the cadence work at 1/10th the price
Klenty
Mid-market alternative with AI features and multichannel
Reply.io
Good outbound platform with AI SDR features added

Competitive Landscape

OutreachSalesloftGrooveApollo.io

Technical Stack

API Access
Clay Integration
none
Platforms
Web app

Integrations

SalesforceMicrosoft DynamicsSAP
CRM Integrations
SalesforceMicrosoft DynamicsSAP

Data Intelligence

Signal Types
Buyer intelligence signals

Head-to-Head Comparisons

Company Intel

Headquarters
Provo, UT
Founded
2004
Leadership
Dave Elkington (Founder)
Employees
201-500

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Resources & Links

Support Channels
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#sales-engagement#sales-cadence#ai-prioritization#buyer-intelligence#sales-dialer#enterprise-sales#playbooks