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InsideSales
The Most Intelligent Sales Engagement Platform
VS
Outreach
AI Revenue Workflow Platform
The Economics
Pricing Model
Custom enterprise pricing
Per-seat subscription (custom pricing, not published)
Starting Price
Contact sales
~$100/user/month (estimated)
Price per Seat
—
~$100-$150/user/month
Cost at Scale
—
$100-150+/user/month, annual contracts
Free Trial
No
No
The GTM Utility
Category
Sales Engagement
Sales Engagement
Workflow Stage
Sequence
Full Funnel
Key Features
- • Playbooks™ sales engagement platform
- • AI-powered cadence automation
- • Account prioritization and scoring
- • Neuralytics (best time/channel recommendations)
- • Sales dialer
- • Shared records and buyer intelligence
- • Reporting and scorecards
- • Salesforce, Microsoft, SAP integrations
- • AI Revenue Workflow Platform
- • AI Agents for seller insights
- • Multi-channel sequences (email, phone, social, chat)
- • Pipeline management and inspection
- • Revenue forecasting with AI
- • Conversation intelligence
- • Deal intelligence
- • Account-based engagement
- • Customer retention workflows
- • AI-powered coaching
Platforms
Web app
Web, Chrome Extension, Mobile
Ease of Use
Moderate — enterprise tool with learning curve
Complex — enterprise-grade platform with significant setup and training required
The AI Edge
AI Features
NeuralyticsAI scoringAI-powered prioritizationSmart cadence recommendations
AI Agents for prospect research and next best actions, AI-powered forecasting, AI conversation insights, AI coaching, AI-assisted deal inspection
Market Position
Tagline
The Most Intelligent Sales Engagement Platform
AI Revenue Workflow Platform
Best For
Enterprise sales teams using Salesforce or Microsoft Dynamics who need AI-powered prioritization
Enterprise and mid-market revenue teams needing a unified platform for engagement, intelligence, and forecasting
Not Great For
SMBs, startups, or teams wanting simple outbound sequencing
Small startups, solo founders, budget-conscious SMBs, email-only outbound teams
Team Size
50-5000+
20-10000
Intelligence
Pros
- • Deep Salesforce and Microsoft integration
- • AI-powered prioritization is genuinely useful
- • Large collective data set for recommendations
- • Enterprise-grade features
- • Most comprehensive revenue workflow platform on the market
- • AI Agents across entire customer lifecycle
- • Strong conversation intelligence and coaching
- • Deep CRM integrations and enterprise security
- • Proven at massive scale with 6,000+ customers
Cons
- • No transparent pricing
- • Complex setup and implementation
- • Brand has been through multiple transitions (XANT → InsideSales)
- • Less modern UX than newer competitors
- • Expensive — pricing not published, typically $100+/user/month
- • Complex to implement and manage
- • Long sales cycles for procurement
- • Overkill for small teams or simple outbound needs
- • Steep learning curve
Reddit Sentiment
low_presence
mixed
Integrations
- • Salesforce
- • Microsoft Dynamics
- • SAP
- • Salesforce
- • Microsoft Dynamics
- • HubSpot
- • Gong
- • Drift
- • 6sense
- • LinkedIn Sales Navigator
- • Slack
- • Teams
Editorial Face-off
The Case for InsideSales
“InsideSales Playbooks is a mature enterprise sales engagement platform with strong AI prioritization. It's best for large sales teams on Salesforce or Microsoft, though newer tools like Outreach and Salesloft have taken much of its market share.”
The Case for Outreach
“Outreach is the undisputed leader in enterprise sales engagement, now evolved into a full AI Revenue Workflow Platform. It's the right choice for mid-market and enterprise teams that need engagement, intelligence, and forecasting in one platform, but its cost and complexity make it unsuitable for smaller teams.”
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