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Salesloft

Sales EngagementConversation IntelligenceAnalytics & Revenue Intelligence

The eternal Outreach rival that acquired Drift and is trying to become the full revenue orchestration platform — strong execution, strong pricing

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GTM Pipeline Position

Prospect
Enrich
Sequence
Deliver
Engage
Analyze
Close

The Verdict

Salesloft is the gold standard for enterprise sales engagement and revenue orchestration. With the Drift acquisition, it now covers the full buyer journey from website chat to closed deal. Best for mid-market and enterprise teams with budget.

Best For

Enterprise sales teams who want a unified revenue platform combining engagement, coaching, and now conversational marketing (via Drift)

Not Great For

Small teams or startups — the per-seat pricing adds up fast, and Apollo or Reply.io cover the basics for far less

Overview

Salesloft is an enterprise sales engagement and revenue orchestration platform that unifies AI chat agents (Drift), cadences, conversation intelligence, deal management, forecasting, and analytics in one platform.

Target Users

Enterprise sales teams, AEs, SDRs, sales managers, RevOps

Team Size

Mid-Market - Enterprise (50-10,000+)

Capabilities

Key Features

  • Cadence/sequence automation
  • Drift AI chat agents
  • Conversation intelligence
  • Deal management
  • Revenue forecasting
  • Rhythm AI prioritization
  • Dialer
  • Analytics & reporting
  • CRM integration

Benefits

  • All-in-one revenue platform eliminates tool sprawl
  • AI prioritizes highest-value actions for sellers
  • Conversation intelligence for coaching at scale
  • 322% more pipeline reported by customers
AI Features
Drift AI chat agents, Rhythm AI action prioritization, conversation intelligence AI, AI email writing
Ease of Use
Moderate — enterprise tool with rich feature set

Pros & Cons

Pros

  • +Most complete revenue orchestration platform
  • +Drift acquisition adds powerful AI chat
  • +Strong conversation intelligence
  • +Excellent enterprise security and compliance
  • +Fast results reported (day 1)

Cons

  • -Expensive for SMBs
  • -No transparent pricing
  • -Can be complex to implement fully
  • -Lock-in risk with all-in-one platform

Outbound Use Cases

Sales cadence automationCold calling with built-in dialerAI-powered chat on website (Drift)Deal progression coaching

Financials & Scale

Pricing Model
Per user / month (custom quotes)
Starting Price
Contact sales (~$75-125/user/month estimated)
Price per Seat
Custom
Cost at Scale
Enterprise deals typically $100-150/user/mo with annual contracts
Total Funding
$245M+
Last Round
Acquired Drift (2024)
Users Claimed
5,000+ companies
Free Trial
No
PlanPriceLimitsFeatures
EssentialsCustomCadence automation, Email & dialer, CRM sync, Analytics
AdvancedCustomEverything in Essentials, Conversations, Deal Management, Forecasting
PremierCustomEverything in Advanced, AI Agents (Drift), Rhythm, Advanced analytics
Pricing Comparison Note

Salesloft runs $100+/user/mo — comparable to Outreach. Apollo is $49/user/mo. Reply.io is $49-89/user/mo. With the Drift acquisition, Salesloft is becoming a broader platform (engagement + conversational marketing + coaching), which could justify the premium if you'd otherwise buy those separately.

The Reddit Pulse

Sentiment: mixed_positive

Community Pros

  • +One consultant said 'I was quite impressed' after using Outreach, Mixmax, and Groove before
  • +Perceived as slightly more affordable than Outreach
  • +Easier to use than Outreach according to LinkedIn survey of 85 users
  • +Strong cadence management and task prioritization
  • +Good analytics and reporting on what's working
  • +Acquired Drift - expanding into conversational sales

Community Cons

  • -Some users feel it 'slows them down' especially with contacts not in cadences/CRM
  • -Head-to-head with Outreach often results in near-identical feature comparisons
  • -HubSpot integration missing (big gap for HubSpot shops) - one user comparison showed neither had it
  • -Pricing around $6,600/yr for 5 seats with min commitments
  • -Company culture as employer gets mixed reviews on r/sales

Reddit Questions

  • ? What is your experience with Salesloft - good, bad, or indifferent?
  • ? Why does Salesloft slow me down when contacts aren't in the cadence?
  • ? How does Salesloft compare to Outreach?
  • ? Is Salesloft more affordable than Outreach?

Thinking of Switching?

Outreach
The direct competitor — comparable features, comes down to preference
Apollo
Data + sequencing at 1/3 the price — covers 80% of use cases
Reply.io
Affordable multichannel alternative with AI features
Klenty
Mid-market alternative at half the price
Outplay
Budget multichannel engagement for growing teams

Competitive Landscape

OutreachApollo.ioHubSpot Sales HubGongReply.io

Technical Stack

API Access
Compliance
SOC 2 Type II, GDPR, ISO 27001
Platforms
WebMobile (iOS/Android)Chrome Extension

Integrations

SalesforceHubSpotMicrosoft DynamicsSlackLinkedIn Sales NavigatorZoomTeams
CRM Integrations
SalesforceHubSpotMicrosoft Dynamics
Zapier / Make / n8n
Zapier
Data Export
CRM sync, API, Reports

Data Intelligence

Signal Types
Engagement signalsDeal health signalsBuyer intent (via Drift)

Head-to-Head Comparisons

Company Intel

Headquarters
Atlanta, GA
Founded
2011
Leadership
Kyle Porter (Founder), David Obrand (CEO)
Employees
501-1000

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Frequently Asked Questions

Resources & Links

Support Channels
EmailPhoneChatKnowledge BaseCSM
#sales-engagement#revenue-orchestration#cadences#conversation-intelligence#deal-management#forecasting#drift#ai-agents#enterprise-sales