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Fireflies

Founder-Friendly
Conversation IntelligenceAnalytics & Revenue Intelligence

The meeting notetaker that's 90% as good as Gong for 10% of the price — perfect for teams who want transcripts, not a $100K platform

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GTM Pipeline Position

Prospect
Enrich
Sequence
Deliver
Engage
Analyze
Close

The Verdict

Fireflies.ai is the best value AI notetaker on the market, with a generous free tier and pricing that dramatically undercuts competitors like Otter.ai and Gong. The 95% accuracy and 100+ language support make it a no-brainer for any meeting-heavy team.

Best For

Teams that want AI meeting transcription, summaries, and action items at a price that won't require CFO approval

Not Great For

Enterprise sales teams needing deal intelligence, coaching scorecards, and competitive insights from calls — that's Gong territory

Overview

Fireflies.ai is an AI meeting assistant that automatically records, transcribes, summarizes, and analyzes conversations across Zoom, Google Meet, Teams, and more. It features 95% transcription accuracy, 100+ language support, CRM integration, and 200+ AI apps for extracting insights.

Target Users

Sales teams, product teams, recruiters, customer success teams, founders

Team Size

all sizes

Capabilities

Key Features

  • 95% accurate transcription
  • 100+ language support
  • AI meeting summaries
  • AskFred AI assistant
  • 200+ AI apps
  • CRM auto-fill
  • Task manager & action items
  • Voice agents
  • Speaker recognition
  • Conversation intelligence

Benefits

  • Never miss important meeting details again
  • Auto-log calls to CRM without manual data entry
  • Analyze conversation patterns to improve sales technique
  • Search across all meetings instantly
AI Features
AskFred AI chatbot, AI-generated summaries, 200+ AI apps for meeting insights, voice agents
Ease of Use
Easy — joins meetings automatically, minimal setup

Pros & Cons

Pros

  • +Very generous free tier
  • +Best-in-class transcription accuracy (95%)
  • +100+ languages supported
  • +Incredible pricing at $10/seat/month

Cons

  • -Conversation intelligence only on Business+ plans
  • -AI credits are limited per plan
  • -Some privacy concerns with always-on recording
  • -Can be overwhelming with 200+ AI apps

Outbound Use Cases

Recording and analyzing sales callsAuto-logging meeting notes to CRMCoaching reps based on conversation analytics

Financials & Scale

Pricing Model
freemium
Starting Price
$0 (Free) / $10/seat/month (Pro, annual)
Price per Seat
$10-$39/seat/month (annual)
Cost at Scale
$10-19/seat/month for most teams
Total Funding
$19M
Last Round
Series A
Users Claimed
1 million+ companies
Free Trial
Yes
PlanPriceLimitsFeatures
Free$0800 mins storage/seat, limited AI summariesUnlimited transcription, Limited AI summaries, Zoom/GMeet/Teams, 100+ languages, AskFred AI assistant, Mobile app, Chrome extension, API access
Pro$10/seat/month (annual) / $18/month (monthly)8,000 mins storage/seatEverything in Free, Unlimited AI summaries, Download transcripts/recordings, Personal assistant, Talk-time analytics, AI apps, Voice agents, 20 AI credits, Unlimited integrations
Business$19/seat/month (annual) / $29/month (monthly)Unlimited storageEverything in Pro, Video recording, Multi-language mode, Conversation intelligence, Team analytics, 30 AI credits, User groups
Enterprise$39/seat/month (annual)Unlimited everythingEverything in Business, Custom integrations, Dedicated support, SSO, HIPAA compliance, Private storage
Free Tier Limits
Unlimited transcription, 800 min storage, limited AI summaries
Credit Model
tiered
Pricing Comparison Note

Fireflies starts at $18/user/mo. Gong is $15K+/year for small teams. Otter.ai is $17/user/mo. MeetGeek is $19/user/mo. Fathom is free for basic use. tl;dv is free for basic use. If you just need transcription and summaries, Fireflies or Fathom are excellent. If you need sales coaching analytics, save up for Gong.

The Reddit Pulse

Sentiment: Moderate awareness. Discussed in productivity and sales subreddits. Mentioned as alternative to Otter.ai for meeting transcription. Generally positive for transcription quality but privacy concerns noted.

Community Pros

  • +Good transcription quality with AI summaries
  • +More affordable than Gong
  • +Easy integration with Zoom, Google Meet, Teams
  • +Good action item extraction

Community Cons

  • -Privacy concerns about recording meetings
  • -Some clients uncomfortable with AI bots joining calls
  • -Less robust than Gong for sales-specific analytics
  • -Occasional transcription errors with accents/technical terms

Reddit Questions

  • ? How does Fireflies compare to Otter.ai and Gong for meeting recording?
  • ? Is Fireflies.ai accurate for meeting transcription?
  • ? Can Fireflies replace Gong for a startup?

Thinking of Switching?

Otter.ai
The other budget meeting transcriber — similar features, similar pricing
Gong
Enterprise conversation intelligence — 20x the price, 5x the features
MeetGeek
Similar affordable meeting assistant with action items
tl;dv
Free meeting recorder with decent AI summaries
Fathom
Free AI meeting assistant — the budget champion
Chorus (ZoomInfo)
Enterprise CI bundled with ZoomInfo data

Competitive Landscape

Otter.aiGongChorusFathomtl;dvAvoma

Technical Stack

API Access
Compliance
SOC 2 Type II, GDPR, HIPAA (Enterprise)
Clay Integration
none
Platforms
Web, iOS, Android, Chrome Extension

Integrations

SalesforceHubSpotSlackNotionAsanaTrelloZapierZoomGoogle MeetMicrosoft Teams
CRM Integrations
SalesforceHubSpot
Zapier / Make / n8n
Zapier
Data Export
Transcript downloads, CRM sync, API

Head-to-Head Comparisons

Company Intel

Headquarters
San Francisco, CA
Founded
2016
Leadership
Krish Ramineni
Employees
51-200

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Frequently Asked Questions

Resources & Links

Support Channels
emailchatknowledge base
#meeting-transcription#ai-notetaker#conversation-intelligence#meeting-summary#call-recording#crm-logging#sales-calls#voice-agents