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Fireflies
The #1 AI Notetaker for Your Meetings
VS
Gong
Revenue AI OS
The Economics
Pricing Model
freemium
per-seat
Starting Price
$0 (Free) / $10/seat/month (Pro, annual)
Custom (per-user licensing + platform fee)
Price per Seat
$10-$39/seat/month (annual)
Estimated $100-150+/user/month
Cost at Scale
$10-19/seat/month for most teams
Estimated $100-150+/user/month + platform fee; $50K-$300K+/year for teams
Free Trial
Yes
No
The GTM Utility
Category
Conversation Intelligence
Conversation Intelligence
Workflow Stage
Analyze
Analyze
Key Features
- • 95% accurate transcription
- • 100+ language support
- • AI meeting summaries
- • AskFred AI assistant
- • 200+ AI apps
- • CRM auto-fill
- • Task manager & action items
- • Voice agents
- • Speaker recognition
- • Conversation intelligence
- • AI-powered conversation recording and analysis
- • Deal intelligence and pipeline management
- • Revenue forecasting
- • Sales coaching and rep performance tracking
- • Specialized AI agents for workflows
- • Revenue graph (world's richest interaction data)
- • Email and web conference capture
- • Prospecting to expansion coverage
Platforms
Web, iOS, Android, Chrome Extension
Web, Mobile
Ease of Use
Easy — joins meetings automatically, minimal setup
Moderate — powerful platform that requires onboarding but intuitive for daily use
The AI Edge
AI Features
AskFred AI chatbot, AI-generated summaries, 200+ AI apps for meeting insights, voice agents
Revenue AI with specialized AI agents, AI-powered forecasting, deal risk scoring, conversation analysis, automated action items
Market Position
Tagline
The #1 AI Notetaker for Your Meetings
Revenue AI OS
Best For
Any team that has frequent meetings and wants to automatically capture, search, and analyze conversation insights.
Mid-to-large sales organizations that want AI-powered conversation intelligence and revenue forecasting to systematically improve win rates.
Not Great For
Teams that rarely have meetings or prefer manual note-taking.
Solo founders or small teams that can't justify the enterprise pricing for conversation intelligence.
Team Size
all sizes
mid-market/enterprise
Intelligence
Pros
- • Very generous free tier
- • Best-in-class transcription accuracy (95%)
- • 100+ languages supported
- • Incredible pricing at $10/seat/month
- • Category-defining conversation intelligence platform
- • Named Leader in 2025 Gartner Magic Quadrant
- • World's richest revenue interaction data
- • Excellent AI agents and forecasting
Cons
- • Conversation intelligence only on Business+ plans
- • AI credits are limited per plan
- • Some privacy concerns with always-on recording
- • Can be overwhelming with 200+ AI apps
- • Very expensive — enterprise-only pricing
- • Platform fee + per-user adds up quickly
- • Requires significant call volume to be valuable
- • Can feel intrusive to some sales reps
Reddit Sentiment
Moderate awareness. Discussed in productivity and sales subreddits. Mentioned as alternative to Otter.ai for meeting transcription. Generally positive for transcription quality but privacy concerns noted.
Strong but polarizing. Very well-known on r/sales. Product widely respected for call intelligence, but company culture perceived as cult-like. Sales reps on LinkedIn seen as cringeworthy. Expensive for startups. Frequently compared to cheaper alternatives.
Integrations
- • Salesforce
- • HubSpot
- • Slack
- • Notion
- • Asana
- • Trello
- • Zapier
- • Zoom
- • Google Meet
- • Microsoft Teams
- • Salesforce
- • HubSpot
- • Microsoft Dynamics
- • Zoom
- • Google Meet
- • Microsoft Teams
- • Slack
- • Outreach
- • SalesLoft
Editorial Face-off
The Case for Fireflies
“Fireflies.ai is the best value AI notetaker on the market, with a generous free tier and pricing that dramatically undercuts competitors like Otter.ai and Gong. The 95% accuracy and 100+ language support make it a no-brainer for any meeting-heavy team.”
The Case for Gong
“Gong is the undisputed leader in conversation intelligence and revenue AI, recognized by Gartner as the top platform in the category. It's a transformative tool for mid-to-large sales organizations, but the significant investment only pays off for teams with enough call volume and deal complexity to benefit from the insights.”
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