Cirrus Insight
The Salesforce-email sync tool that's been around forever — reliable but uninspiring in a world of flashier options
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The Verdict
“Cirrus Insight is a solid Salesforce productivity tool that's been capturing relationship data for over a decade. Its AI capabilities are growing, and the Gmail/Outlook integration makes it frictionless. Best for Salesforce-heavy organizations that want to reduce admin work and surface buyer signals.”
Best For
Salesforce-heavy teams who need reliable email sync, calendar scheduling, and basic tracking without switching to a full sales engagement platform
Not Great For
Teams not on Salesforce, or teams ready to invest in a proper sales engagement platform like Outreach or Salesloft
Overview
Cirrus Insight is a Salesforce-integrated sales productivity platform that connects email (Gmail/Outlook), calendar, and AI tools to Salesforce. It automates CRM data entry, provides conversation intelligence, buyer signals, and meeting scheduling to help sales teams sell smarter.
Sales teams, account executives, sales managers, CRM admins using Salesforce
mid-market
Capabilities
Key Features
- Salesforce sidebar in Gmail/Outlook
- Salesforce email sync
- Smart Scheduler
- Calendar scheduling
- Meeting AI (recording & transcription)
- Conversation intelligence
- Buyer signals
- Email blast
- Attachment tracking
- AI Agents
Benefits
- Save 11.5 hours/week on admin work
- 60% more meetings booked weekly with AI tools
- All email and calendar activities automatically synced to Salesforce
- No IT setup required — works with existing tools
Pros & Cons
Pros
- +Deep Salesforce integration — 10+ years of relationship data
- +Works within Gmail and Outlook — no context switching
- +Conversation intelligence and meeting AI included
- +Buyer signals help prioritize deals
- +No IT setup required
Cons
- -Salesforce-only — no HubSpot support
- -Pricing not publicly listed
- -Feature-based pricing model may be confusing
- -Smaller market presence than Gong or Outreach
- -Website lacks specific pricing details
Outbound Use Cases
Financials & Scale
Cirrus Insight runs $14-34/user/mo. Yesware is $15-65/user/mo. Mixmax is $29-69/user/mo. Salesforce is building more of this natively. The question is whether a dedicated Salesforce-email sync tool is still necessary when CRMs are adding native email features.
The Reddit Pulse
Community Pros
- +Salesforce-Gmail/Outlook sync
- +Calendar scheduling integration
Community Cons
- -Buggy and unreliable per some users
- -Salesforce native features catching up
- -Customer support complaints
- -Feels dated
Reddit Questions
- ? Is Cirrus Insight still worth it?
- ? Cirrus Insight vs Groove vs Outreach?
Thinking of Switching?
Competitive Landscape
Technical Stack
Integrations
Data Intelligence
Head-to-Head Comparisons
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