Orum
The parallel dialer that turns one SDR into five — if cold calling is your game, Orum makes the math work
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The Verdict
“Orum is the gold standard for AI-powered parallel dialing and sales coaching. With 1,200+ teams and 1B+ calls powered, it's proven at scale. Best for teams with 3+ reps making high-volume outbound calls, but the opaque pricing and seat minimums may not suit smaller teams.”
Best For
High-volume outbound SDR teams where cold calling is a primary channel and the goal is maximum live conversations per day
Not Great For
Teams doing less than 50 dials/day per rep — the parallel dialing ROI requires high volume to justify the price
Overview
Orum is an AI-powered conversation engine and parallel dialer for revenue teams. It powers smarter dials, faster connects, and AI agentic coaching to accelerate conversations and revenue, having powered over 1 billion calls with connect rates up to 4x higher.
SDR teams, BDR teams, inside sales teams, sales managers
3-500
Capabilities
Key Features
- AI parallel dialer (up to 10 lines)
- Boost Connect for higher connect rates
- Salesfloor virtual sales floor
- AI conversation acceleration
- AI coaching with scorecards
- AI roleplay agents
- International calling (160+ countries)
- Data enrichment
- Auto voicemail drop
- Call analytics and reporting
Benefits
- Up to 4x higher connect rates with AI-powered dialing
- Turn every cold call into a coaching opportunity with AI scorecards
- Keep team energy high with virtual Salesfloor
- Unlimited dials on all paid plans
Pros & Cons
Pros
- +Industry-leading parallel dialer with up to 4x connect rates
- +Excellent AI coaching suite with roleplays and scorecards
- +Salesfloor feature for team energy and collaboration
- +Unlimited dials with no per-call costs
- +Strong integration ecosystem
Cons
- -Pricing not transparent — requires sales demo
- -3-seat minimum makes it expensive for small teams
- -Calling-focused — limited email/LinkedIn capabilities
- -Can be expensive compared to basic dialer tools
Outbound Use Cases
Financials & Scale
| Plan | Price | Limits | Features |
|---|---|---|---|
| Launch | Custom (min 3 seats) | 5 Caller IDs/month, parallel dialing up to 5 lines | Unlimited Dials, 5 Caller IDs Per Month, Parallel Dialing (up to 5), Analytics & Reporting, Salesfloor, Boost Connect, Multi-integration |
| Ascend | Custom (min 3 seats) | 10 Caller IDs/user/month, parallel dialing up to 10 lines, 200 enrichment credits/month | International Calling (160+ countries), Data Enrichment (200 credits/month), Parallel Dialing (up to 10 lines), AI Conversation Acceleration, Standard Coaching Suite, Advanced Roles & Permissions |
Orum runs $200-300/user/mo. Nooks is comparable. Kixie is $35-95/user/mo. ConnectAndSell is $1K+/mo with navigators. The ROI math: if Orum helps an SDR have 5x more live conversations, and your SDR costs $70K/year fully loaded, 5x productivity at $3,600/year is obvious.
The Reddit Pulse
Community Pros
- +Parallel dialing significantly increases live conversations
- +Good for high-volume outbound SDR teams
- +CRM integrations work well
- +Local presence dialing capabilities
Community Cons
- -Expensive - hard to justify for small teams
- -Requires high call volume to see ROI
- -Some report call quality issues with parallel dialing
- -Can feel spammy if not used carefully
Reddit Questions
- ? Is Orum worth the price for parallel dialing?
- ? Orum vs Nooks vs ConnectAndSell - which dialer is best?
- ? Does Orum actually increase connect rates?
Thinking of Switching?
Competitive Landscape
Technical Stack
Integrations
Head-to-Head Comparisons
Company Intel
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