Practice AreaSales is a sport. Don't practice on live leads.[Try SalesDojo]
The GTM Stack
Back to Directory
Hootsuite logo

Hootsuite

Marketing AutomationAnalytics & Revenue Intelligence

The OG social media management platform that's aging like fine vinegar — still functional, increasingly expensive, and now with ICE controversy

Visit Website

GTM Pipeline Position

Prospect
Enrich
Sequence
Deliver
Engage
Analyze
Close

The Verdict

Hootsuite remains the gold standard for social media management with its comprehensive feature set and AI capabilities. However, the premium pricing may push smaller teams toward alternatives like Buffer or Later.

Best For

Enterprise marketing teams already locked into Hootsuite contracts who need broad social management with team collaboration

Not Great For

Cost-conscious teams or anyone who cares about the ICE partnership controversy — Buffer and SocialBee are better value

Overview

Hootsuite is a social media management platform that enables scheduling, publishing, analytics, social listening, and engagement across all major social networks. Features include AI-powered content creation (OwlyGPT), unified inbox for DMs and comments, competitor benchmarking, and team collaboration tools.

Target Users

Social media managersMarketing teamsAgenciesEnterprises

Team Size

1-500+

Capabilities

Key Features

  • Multi-platform social media scheduling
  • OwlyGPT AI content assistant
  • Unified inbox for DMs and comments
  • Social listening and brand monitoring
  • Competitor benchmarking
  • Custom analytics and reporting
  • Canva and Adobe Express integration
  • Link in bio tool (HootBio)
  • Bulk scheduling (350 posts at once)

Benefits

  • Manage all social accounts from one dashboard
  • AI generates content and captions automatically
  • Social listening provides real-time brand insights
  • Team collaboration with approval workflows
AI Features
OwlyGPTAI content generatorAI caption enhancementsAI hashtag suggestionsSuggested replies
Ease of Use
Easy — intuitive dashboard, widely adopted

Pros & Cons

Pros

  • +Most established social media management platform
  • +Excellent AI content creation tools
  • +Strong analytics and competitor benchmarking
  • +Wide platform support

Cons

  • -Expensive at $99/user/mo starting price
  • -No free plan anymore
  • -Social listening only on Enterprise
  • -Can be slow with many accounts

Outbound Use Cases

Social selling content schedulingBrand building on social channels

Financials & Scale

Pricing Model
Per user/month
Starting Price
$99/user/mo (billed annually)
Price per Seat
$99-$249/user/mo
Cost at Scale
$249/user/mo for Advanced features
Total Funding
$300M+
Free Trial
Yes
PlanPriceLimitsFeatures
Standard$99/user/mo (annual)10 social accounts, 1+ usersUnlimited posts, Social content calendar, AI assistant (OwlyGPT), AI content generator, Canva/Adobe templates, Basic analytics, 5 competitor tracking
Advanced$249/user/mo (annual)Unlimited social accounts, 1+ usersAll Standard features, Bulk scheduling, Link shortening/tracking, 20 competitor tracking, Approval workflows, Asset library, Advanced analytics
EnterpriseContact for pricingUnlimited accounts, 5+ usersAll Advanced features, Departmental organization, Social listening, Advanced compliance, Custom integrations
Pricing Comparison Note

Hootsuite Professional starts at $99/mo. Buffer is $6/channel/mo. Sprout Social is $249/mo. SocialBee is $29/mo. The Hootsuite premium only makes sense if you need their specific enterprise features — for most teams, Buffer at 1/10th the price or SocialBee at 1/3 does everything you need.

The Reddit Pulse

Sentiment: Increasingly negative. Recent controversy around ICE contract driving cancellations. Seen as aging platform with rising prices. Many users switching to alternatives like Buffer, Sprout Social, or Later.

Community Pros

  • +Established platform with wide social network support
  • +Good scheduling and analytics features
  • +Enterprise-grade social media management

Community Cons

  • -ICE partnership controversy driving cancellations
  • -Increasingly expensive with feature gating
  • -UI feels dated compared to newer alternatives
  • -Free tier significantly reduced over the years
  • -Many users migrating to Buffer, Later, or Sprout Social

Reddit Questions

  • ? What are the best Hootsuite alternatives?
  • ? Is Hootsuite still worth it with rising prices?
  • ? Why is Hootsuite working with ICE?

Thinking of Switching?

Buffer
Simpler, cheaper, and without the political baggage
Sprout Social
More expensive but better analytics and listening — the premium upgrade
Later
Better for visual-first social (Instagram, TikTok)
SocialBee
Better content categorization and evergreen scheduling
Publer
Budget alternative with AI features at fraction of the cost

Competitive Landscape

BufferSprout SocialLaterLoomlySendible

Technical Stack

API Access
Compliance
SOC 2, GDPR
Clay Integration
none
Platforms
Web appiOSAndroid

Integrations

FacebookInstagramTwitter/XLinkedInTikTokPinterestYouTubeCanvaAdobe ExpressBitly
CRM Integrations
Salesforce (via integrations)
Zapier / Make / n8n
Zapier
Data Export
CSV, PDF

Head-to-Head Comparisons

Company Intel

Headquarters
Vancouver, Canada
Founded
2008
Leadership
Ryan Holmes (Founder), Tom Keiser (CEO)
Employees
1001-5000

Don't practice on live leads.

Role-play Hootsuite scenarios, test your outbound messaging, and refine your pitch in a safe environment.

Try SalesDojo for Free

Frequently Asked Questions

Resources & Links

Support Channels
ChatEmailHelp CenterCommunity
#social-media-management#social-scheduling#social-listening#content-creation#social-analytics#ai-content#team-collaboration