EverAfter
Digital customer success rooms that make onboarding and renewals feel intentional instead of chaotic — post-sale done right
Visit WebsiteGTM Pipeline Position
The Verdict
“EverAfter solves a real gap in the customer success tooling landscape by providing a structured, digital interface for post-sale journeys. It's particularly valuable for companies scaling their CS operations beyond 1:1 CSM relationships.”
Best For
B2B SaaS companies with complex onboarding processes who need to keep customers engaged and on track through digital playbooks
Not Great For
Self-serve SaaS with simple onboarding — if customers figure out your product in 5 minutes, you don't need a digital success room
Overview
EverAfter is a digital customer success platform that helps B2B companies design post-sale journeys. It provides a no-code interface builder for customer onboarding, QBRs, training, and success plans — personalized and data-driven, with 100+ integrations.
Customer success teams, onboarding managers, partner managers
mid-market/enterprise
Capabilities
Key Features
- No-code customer interface builder
- Journey automation and orchestration
- 100+ integrations (CRM, ticketing, CSP, BI)
- Real-time engagement tracking
- White-labeled solution
- Onboarding milestone tracking
- QBR and success plan templates
Benefits
- 50% faster time-to-value for customers
- 3x feature adoption
- 13% increase in product usage
- Save 200+ hours quarterly for CS teams
Pros & Cons
Pros
- +Unique customer interface concept
- +Strong onboarding acceleration metrics
- +White-label capability
- +100+ integrations
Cons
- -No public pricing — enterprise only
- -Relatively niche use case (post-sale)
- -Requires significant content/journey planning
- -Small company — limited support resources
Financials & Scale
| Plan | Price | Limits | Features |
|---|---|---|---|
| Custom | Custom | Based on customer count and usage | No-code interface builder, Journey automation, 100+ integrations, Data-driven insights, White-labeled solution |
EverAfter pricing is custom — likely $500-2000/mo. Gainsight is $30K-100K+/year. Vitally starts at $9K/year. The digital customer room approach is more focused than full CS platforms — you're paying for the onboarding experience, not the entire CS tech stack.
The Reddit Pulse
Thinking of Switching?
Competitive Landscape
Technical Stack
Integrations
Head-to-Head Comparisons
Don't practice on live leads.
Role-play EverAfter scenarios, test your outbound messaging, and refine your pitch in a safe environment.
Try SalesDojo for Free